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USUAL DELIVERY SCHEDULE
TUESDAY – HONG KONG ISLAND. Last orders are Monday at 10am.
WEDNESDAY – NEW TERRITORIES AND KOWLOON BAY (EXCL. DB, LANTAU & OTHER ISLANDS. Last orders are Monday at 10am.
FRIDAY – HONG KONG ISLAND. Last orders are Thursday at 10am.
SATURDAY – NEW TERRITORIES AND KOWLOON BAY (EXCL. DB, LANTAU AND OTHER ISLANDS). Last orders are Thursday at 10am.
If the H.K. Observatory issues a Typhoon No.8 or Black Rain warning warning all delivery services will be stopped and then continue
when the warning is reduced which may mean your delivery will be delayed till the next day depending on the time of the warning.
If you do have a special request on a different day however, get in touch and we will try to accommodate you.
Or, you can pick up your order from our store in Shatin by appointment only:
Unit 1118 & 1119, 11/F, New Commerce Centre, 19 On Sum St, Shatin.
Tel. 2762 7798 or 9764 1917 or 6773 1012
DELIVERY IS FREE FOR ORDERS OVER $1000, OTHERWISE IT’S $50.
We deliver in our temperature controlled vehicle to your nominated address, with each customer’s order in a separate cooler bag. You can keep this cooler bag for $65 or borrow it until your next order, in which case we’ll take a $65 deposit and reimburse you when you return it.
Due to our driver’s busy schedule, we are not able to specify the exact time he will arrive, nor is the driver able to wait long at your address, so we would appreciate it if you could arrange for someone to be there to take delivery. We will endeavour to give time slots on the evening before delivery. It is a word of caution. We can leave the goods at your door step, however they are perishable goods and we are therefore not responsible for the condition in which you will receive your goods in this case.
Your understanding is appreciated regarding our delivery policy. Thanks again for your interest in our fresh chilled 100% natural & sustainable meat and seafood produce from New Zealand.